I have to make an appointment to come in every 6 months JUST so that I can continue to get a refill of my medication (inconvenient as hell since I work full time, dosages aren't changing so why do I need to come in?!!) - Last Thursday 7/6/17 I went in for poison ivy... My regular doctor wasn't there so I agreed to see someone different (needed quick relief!). I have had poison ivy in the past (very allergic) and the only thing that makes it go away is a steroid injection, which is WHAT I REQUESTED when I made my appointment. The physicians assistant I saw insisted on writing me a prescription instead of giving the injection... well one week later and I STILL have poison ivy... no improvement at all. I AM MISERABLE! I have attempted multiple times to contact them, leaving messages. Have heard nothing back!! ... very disappointed.
Very bad customer service and calls backs on refilling scripts, I went in for my checkup and they doctor never sent my refill to the pharmacy. I called into the office and never got a call back. On a Saturday I called the office again and the answering service told me to call back after 12:00 and they would notify the doctor on call. Another doctor that was not my doctor called me and immediately started chewing me out for calling in to get a refill on a Saturday I explained the situation to him that the doctor never return my phone call and my script was never sent to the pharmacy he said "How dare I call in to get a refill on a Saturday" he was very unprofessional and was very rude. After that happened I was told by the doctors office I was no longer a patient, even though the doctor was very rude and disrespectful to me the patient. I paid for a doctor's visit never received my script.
I called before coming in to after hours clinic was told could be seen between 5 to 8 and the fee . I get here states not taking new patients have to be established patient before seen . Not excepting new patients at this time. IS THIS NOT an AFTER HOURS CLINIC!
Let me start off with my children have always gone to them since my oldest son (10) was 3 and my youngest son has only been here. Up until now I have never had a problem with them and always loved going there. Before Christmas I took my youngest son because I had Concerns. Fever, red throat, coughing (alot) . And they told me it was just his "allergies " so we go see family in Amarillo like everything was fine. We left on Monday, And By Tuesday we were in the ER. For pneumonia! And the only reason they did not keep him was because we don't live there. I'm so livid at the fact that they didn't catch this. If it wasn't for me knowing my children then it could have ended horrific! All it takes is one mistake.!!!!! So we have officially switched pediatricians and are done with what might be another mistake! Thank you for taking time to read.
Primary Care Associates is a US Doctor based in Greenville, Texas. Primary Care Associates is located at 4400 I-30 Frontage Rd Suite 100, Greenville, TX 75402, USA.
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